Payment

Your Body Mechanic would rather spend extra time treating than wasting session time taking payments. For this reason, Wayne has stepped into the modern era and uses bank transfers. Cash is still accepted, but please note there is no EFTPOS or card machine available on site.

How Booking and Payment Work:

• Step 1: Choose the session type you want, then pick an available day and time that works best for you. Finally, book and confirm your appointment online at your own convenience. No phone calls or emails required.

• Step 2: You will receive an automatic confirmation email once booked, along with a secondary email containing your invoice. This invoice is directly linked to your confirmed appointment, so please keep it for your records.

• Step 3: The emailed invoice includes the bank details to make payment via bank transfer. Since it is an official invoice, if you have health insurance and wish to make a claim, this allows you to process it straight away without waiting on admin.

Your Body Mechanic understands that some clients prefer to pay in advance, while others prefer to pay after their session. You’ll have seven days following your appointment to settle the invoice amount. Please note, failure to pay within this timeframe will restrict your ability to book further treatments until the outstanding balance is cleared in full, as per the T&Cs.

Rescheduling and Cancellations

Your invoice is directly linked to your confirmed appointment. If you need to reschedule, the existing invoice simply carries over to your new date and time without generating a new one. You can easily do this by clicking the reschedule link in your confirmation email and following the prompts.

However, if you choose to cancel and create a completely new booking, a new invoice will be generated and sent alongside your new confirmation email.

Additionally, please be aware that if a cancellation occurs within the 48-hour notice window and you have already paid in advance, issuing a refund or transferring the credit is no longer straightforward due to the original appointment link being cancelled, alongside the terms outlined in our cancellation policy. For this reason, Your Body Mechanic recommends rescheduling as soon as you become aware of a conflict, as this is always the better option for you, the therapist and the business.

Your Body Mechanic’s Bank Details

• Bank Account Name: Wayne Armour Body Mechanic Limited

• Bank Account Number: 02-1268-0241424-000

• Reference: Please use your full name or invoice number